Book an online doctor
Access independent Australian-registered doctors from your pharmacy page. Any prescription remains a clinical decision.
YOUR PHARMACY ONLINE IN MINUTES
Your Pharmacy.Anywhere, Anytime.
Keep your pharmacy connected to your patients wherever they are.
Pharmacia is an online healthcare application that works on any device. Patients can find and interact with your pharmacy, book an online doctor, send a prescription, request services, shop products, pay securely and choose collection, local delivery or post.
No app to download.No software to install.No system changes.No staff training.Zero disruption to your workflow.
CHOOSE YOUR PHARMACIA PLAN
Start with what your pharmacy needs today.
Choose your starting point once. We'll guide you through the right setup.
THE REAL PATIENT EXPERIENCE
See what patients see.
The journey begins in Pharmacia Marketplace and keeps your pharmacy visible at every useful next step.
THE PATIENT JOURNEY—FROM SEARCH TO YOUR PHARMACYYour pharmacy.
START HERE YOUR LOCAL PHARMACY PHARMACY SERVICES
P
YOUR LOCAL PHARMACY, ONLINEYour local pharmacyOnline and connected
Your pharmacy.
Anytime, anywhere.
Start with what you need and go directly to the right secure service.
LocalSecureSimple
What can we help with?
Visit your pharmacy.
Call, view the map or start driving directions directly from your phone.
OPENING HOURSOpen today · 9:00 am–5:30 pm
More ways we can help.
Dr
Book an online doctorConnect when it suits you
eRx
Electronic prescriptionsSend an eScript securely
Care
Pharmacy servicesRequest help from the team
Moves automatically · or swipe and choose a section
WHAT PATIENTS CAN DO
Everything starts through your pharmacy.
Send a prescription securely
Submit an eScript or prescription request directly into your pharmacy's secure workflow.
Search and shop your products
See your pharmacy's products, prices and latest stock availability, then order eligible items online.
Request an unavailable product
Ask your team about an item even when it is not currently available to order.
Discover your pharmacy services
View the services you offer and send a request directly to your pharmacy team.
Checkout or pay by secure link
Buy eligible products through online checkout, or pay a pharmacy-confirmed link for prescriptions, services, postage or delivery.
Choose how to receive it
Select collection, local delivery or post when those options are offered by your pharmacy.
Message you and receive updates
Send a secure enquiry and receive confirmations as a prescription, request or order progresses.
Call, map or get directions
Call your pharmacy, open its location on a map or start driving directions directly from the same mobile page.
From home. From work. While travelling. After closing.
Your pharmacy stays at the centre of community healthcare.
PatientsYour
PharmacyDoctorsCare
PharmacyDoctorsCare
PATIENT LOYALTY NOW CONTINUES ONLINE
Be available before patients choose another provider.
Customer behaviour has changed. People already manage their banking, shopping and everyday services online. Increasingly, they also find doctors, pharmacies and healthcare services online. If your pharmacy is not visible at that moment, the prescription, service request or sale can move elsewhere.
Keep your pharmacy open online, 24/7.Patients can find you, send a request or shop whenever it suits them. Your team reviews and fulfils each request through its normal professional workflow.
THE PATIENT ASKS. YOUR PHARMACY RESPONDS.
Turn patient interest into a clear pharmacy workflow.
Receive a clear notification and securely manage each request from review through to fulfilment.
NEW PRESCRIPTION RECEIVED
Review securely →Your pharmacy is notified as soon as it arrives.
Open one secure link to review the request and see the next action.
See the prescription workflow +
1
→ReviewOpen the secure pharmacy link
2
→ContactSpeak with the patient if needed
3
→PaymentSend a secure payment link
4
→FulfilCollection, post or delivery
5
CompleteClose the workflow clearly
Explore everything Pharmacia can support +
Connect patients with doctors
Patients book an independent online doctor from your pharmacy page. When clinically appropriate, the resulting prescription can return securely to your pharmacy.
Show your stock and prices
Display your approved product range, pharmacy pricing and the latest available stock information without building a separate online catalogue.
Keep demand when stock is unavailable
Patients can ask about a product that is unavailable or outside your current range, giving your team the opportunity to source it or offer help.
Turn pharmacy services into requests
Show vaccinations and other services, receive a patient request, agree on a time and send the confirmation back to the patient.
A mobile page for your delivery person
Provide a separate, limited delivery link with only the information needed for that delivery, then record the handover securely.
Automatic updates and reminders
Patients receive confirmations and progress updates, while your pharmacy receives reminders until a new request receives its first action.
CHOOSE HOW PHARMACIA SUPPORTS YOUR PHARMACY
Start free. Grow when your pharmacy is ready.
Every plan helps patients reach your pharmacy. Choose how much of the journey you want Pharmacia to complete.
PHARMACIA CONNECT
Help local patients find and choose your pharmacy.
Freeverified listing
- Verified pharmacy name and address
- Opening hours and public contact details
- Call, map and driving directions
- Appear in Pharmacia pharmacy discovery
- Receive secure prescription requests
- Be selected for eligible telehealth prescription routing
TURN PRODUCT SEARCHES INTO SALES
EXPRESS STORE
Sell to patients already searching in Pharmacia.
$59+ GST / month
- Everything in Pharmacia Connect
- Current products, pharmacy prices and stock in search
- Simple single-product Marketplace checkout
- Paid, ready-to-fulfil orders sent to your pharmacy
- Payments, order updates and pharmacy notifications
FULL STORE
Your own online store inside Pharmacia.
$99+ GST / month
YOUR PERMANENT PHARMACIA ADDRESSpharmacia.health/yourpharmacynameExample only. Final address availability is confirmed during onboarding.
- Your logo, colours and permanent Pharmacia address
- Full searchable catalogue and multi-product cart
- Online checkout, collection, post and local delivery
- Prescriptions, services and connected telehealth access
See everything included +
Everything in Connect and Express Store
Patient and pharmacy workflow notifications
Secure prescription upload, eRx and telehealth routing
Service requests, product requests and payment links
Collection, postage and local delivery workflows
Pharmacia Well Community content and patient engagement
WHY SHOULD I JOIN PHARMACIA?
Good questions.
Clear answers.
Pharmacia is designed for independent and community pharmacies—not only large pharmacy groups with technology teams.
YOUR PHARMACY QR CODE
Easy to find. Easy to share.
Patients can share your pharmacy page with friends and family directly from their phone. Connect and Express QR codes open the pharmacy's Marketplace listing; Full Store QR codes open the pharmacy-branded store.
Your unique destination is created after verification.Patients now search, shop and access healthcare online—often after the pharmacy has closed. Pharmacia helps them find and choose your pharmacy, send a prescription, request a service or shop with you instead of moving to a generic provider.
WHO WE ARE
Built by pharmacy owners to help your pharmacy grow online.
We know what it feels like to work hard for your community, only to watch patients move to large online platforms because your pharmacy is difficult to reach digitally.
We built Pharmacia to change that. Independent and community pharmacies are central to Australian healthcare. Pharmacia extends that relationship online—under your name, with your branding and without replacing the business you have already built.
We are here to support pharmacies, not compete with them. Every decision begins with one question: Does this help the pharmacy owner?
OUR MISSION
Keep community pharmacies at the centre of patient care.
YOUR PHARMACY